Bank mandates your payers can read before they sign

Kenyan payers are wary of surprise debits. Every mandate spells out who pulls, how much, how often, and how to cancel — before OTP, paper, or hybrid authorization.

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Mandate lifecycle

  1. 1Create mandate from your billing or ERP system
  2. 2Payer authorizes via OTP, signed paper, or hybrid
  3. 3Poll bank verification until the mandate is debit-ready
  4. 4Collect on schedule with advance notices to payers
  • Debit cap and frequency shown before the payer authorizes
  • Advance notice before each scheduled pull
  • Payer portal for mandate status and cancellation
  • OTP, paper upload, and hybrid sign-off for Kenyan institutions
  • Live bank verification status via merchant API